Department of Quality, Patient Safety and Clinical Management
That which brings us together:
Quality, effective, efficient, equitable, timely, safe, integrated, sustainable and people-centered care that delivers value to the community and the ecosystem.
What defines us
Mission
We innovate, co-design, and implement valuable solutions to drive positive change in the healthcare system, ensuring the best outcomes focused on people and the environment.
Vision
To achieve care models that put each person at the center of care, balancing science, compassion, and clinical effectiveness.
Values
- Passion for improvement.
- Respect for people and the environment.
- Transparency.
- Professional responsibility.
Our framework
- Passion for improvement. Strive for excellence, seeking to innovate and continuously improve in order to generate a positive impact.
- Respect for people and the environment. Treat each person with respect, dignity and empathy, protecting the environment we inhabit.
- Transparency. Promote open, clear and responsible management, aimed at strengthening trust with all our stakeholders.
- Professional responsibility. Act ethically, competently, and with commitment at work, being accountable and always prioritizing the well-being of people.
- Leadership
- Humanization
- Culture
- Learning
- Equity
- Vertical
- Patient safety
- Sustainability
- Efficiency
- Clinical Effectiveness
- Opportunity
- People-centered
- We co-produce solutions and interventions based on scientific evidence and best practices.
- We emphasize the value of the human factor and its relationship with the environment.
- We strive for excellence based on international standards.
- We implement it from a systemic perspective.
- We work by forming multidisciplinary teams.
- We measure and manage data to assess impact and create learning systems and cultures.
- We standardize what is required, we customize what is necessary.
- We develop high-performing leaders and teams.
- We promote networks between professionals and institutions.
What we do
Health services research
Value-based health
Value-based healthcare (VBC) involves a shift from provider-centered care to a focus on the preferences and expected outcomes of those receiving services, linking the economic resources allocated to healthcare programs or services to the outcomes that matter most to them rather than focusing on the quantity of services or on specific processes or products.
Promotion and construction of knowledge networks
We seek to improve health quality through advocacy activities, networking, training and teamwork.
Learn more about the Latin American Collaborative Forum on Quality and Safety in Health and its activities.
Argentine Observatory of Patient Safety
Value-Based Health Learning Community
Our working model allow identify disconnections and analyze the consistency at a higher level of performance, around creating value for users.
We drive the transformation of health systems through collaboration with prestigious international organizations and the training of fellows from the world's most renowned universities.
RESEARCH
Learn more about our team's projects and publications
More than 49 scientific articles in peer-reviewed journals in the last 5 years.
ABOUT THE
QuEST LAC Network
We are the Latin American chapter of the prestigious QuEST Global Network, led by the TH Chan School of Public Health at Harvard University.